Last updated: April 30, 2026
This Privacy Policy explains what information Alternative Industries collects, how we use it, and the choices you have. It applies to the Alternative Industries website and any related services we provide.
By using the platform, you agree to this Policy. If you do not agree, do not use the platform.
1. Information We Collect
Account information. When you create an account, we collect your name, email address, phone number (if provided), and password. For vendor, planner, GM, and venue accounts, we also collect your business name, location, and the role you are applying for.
Profile information. Bio, profile photo, product photos, identity attributes you select (handmade, no AI, women-owned, Black-owned, LGBTQ+-owned, and similar), genre tags, social media handles, and links you choose to share. Most of this is publicly visible on the platform.
Application information. When you apply to an event, the planner sees the information you submit, including any answers to event-specific questions.
Payment information. Payments are processed by Stripe. We do not store your full card number. We receive a token and basic transaction data (amount, last four digits, status) so we can show you receipts and reconcile platform fees.
Communications. Messages you send through on-platform messaging, emails to support, and your responses to platform notifications.
Usage information. Pages you view, links you click, search queries, IP address, browser type, device type, and timestamps. We collect this to operate the platform and improve it.
Cookies and similar technology. We use cookies for authentication, session management, and basic analytics. You can control cookies through your browser settings. Disabling cookies may limit the platform's functionality.
2. How We Use Information
We use information to:
- Operate the platform, including creating accounts, processing applications, taking payments, and delivering messages
- Send transactional emails (application status, booth confirmations, receipts) and run-of-show text messages if you opt in
- Improve the platform, fix problems, and develop new features
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations
- Communicate with you about platform updates, new features, and (with your consent) marketing
3. How We Share Information
With other users. Profile information you choose to make public is visible to other users. When you apply to an event, the planner sees your application. When a planner posts an event, vendors and patrons see relevant event information.
With service providers. We share information with companies that help us operate the platform, including Stripe (payments), hosting providers, analytics providers, and email and SMS providers. These providers are contractually limited to using the information for the services they provide to us.
For legal reasons. We may share information if required by law, court order, or subpoena, or if we believe in good faith that sharing is necessary to protect rights, safety, or property.
Business transfers. If Alternative Industries is acquired, merged, or sells assets, your information may be part of the transfer. We will notify you if your information becomes subject to a different privacy policy.
We do not sell your personal information.
4. Data Retention
We keep your information for as long as your account is active and for a reasonable period after closure to comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records may be kept longer for tax and accounting purposes.
5. Your Rights
You can:
- Access and update most of your information by logging into your account
- Request a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated personal information, subject to legal and operational retention requirements
- Opt out of marketing emails by clicking the unsubscribe link in any marketing email
- Opt out of run-of-show text messages by replying STOP
To make a request, email chris@strangecvlt.com.
6. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) give you additional rights:
- The right to know what personal information we collect, use, and share
- The right to request deletion of your personal information
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising.
- The right to non-discrimination for exercising these rights
To exercise these rights, email chris@strangecvlt.com.
7. Children
The platform is not directed to children under 13. We do not knowingly collect personal information from anyone under 13. If we learn that we have collected information from a child under 13, we will delete it.
Account creation for vendors, planners, GMs, and venues requires you to be at least 18.
8. Security
We use reasonable technical and organizational measures to protect your information. No system is perfectly secure. If we learn of a security incident affecting your information, we will notify you as required by law.
9. International Users
The platform is operated in the United States. If you use the platform from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from your country.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated Policy will be posted at /privacy with a new “last updated” date. Significant changes will be announced by email or in-app notice.
11. Contact
Privacy questions, requests, and complaints:
Alternative Industries
chris@strangecvlt.com